In any business decision you need to spend time considering what is best for the needs of your company as well as your own individual needs. When you are choosing a service provider you must look at how well the provider will suit your business model, and the quality of service they will bring. You also need to consider price and overall value for money. Choosing a transcription services firm is a tricky task because you need to be sure you are getting the right company. Choose a firm without ability or professionalism, and you will end up having to spend more money putting the errors right. Take a look at these tips when you are making the decision, so you end up with the best transcription experts for your needs.
1. Do Your Research
You wouldn´t just opt for the first company you see listed online when you are choosing a building contractor, or a security firm. So do your research when you are searching for a transcription services firm, too. There are many different firms out there but not all of them offer a dedicated and trustworthy service for your company. Do your research to find out if providers have the ability to meet your needs.
2. Prioritise Your Needs
Consider what you need most from the service, whether this is an economical price, speed, or skill in difficult transcription tasks. Once you have identified what you definitely need from a company you can use this main priority when shortlisting transcription services companies.
3. Ask Lots of Questions
You need to find out if the company will be able to meet your most urgent needs so ask questions to find out, for example if they company has targets for deadlines, or whether they have experience in your industry.
4. Look at Client Lists and Testimonials
A professional transcription provider should be able to give you a list of clients they have worked with in the past, and you can also find client testimonials either online or from the company directly. These will give you a good indication of how well the company has worked in the past.
5. Ask for a Sample Transcript
Providing a short example of your needs to be transcribed as a test will give you a good way of assessing the quality of the transcription and the speed with which it is completed.
6. Check the Upload Procedure
Make sure that the process of submitting your files and receiving your transcripts is secure and reliable. No one wants to have a server crash just when you need to access your materials.
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